Terms of Use and Policies

The following terms and conditions apply to the use of this website, as well as all transactions conducted through the site. Please read these policies carefully so that you will understand how we administer product sales and use your personal information. If you do not agree to these terms and conditions, please do not use this site.

Acceptance of Terms

Welcome to Seatofthesoul.com. Seatofthesoul.com is an Internet Website and online information service (collectively the "Service") provided by Seat of the Soul Institute ("Institute"). Use of the Service is governed by this Terms of Use Agreement ("Agreement"), which may be updated by us from time to time without notice to you. In addition, when using particular Institute services, you shall be subject to any posted guidelines or rules applicable to such services that may be posted from time to time. All such guidelines or rules are hereby incorporated by reference into this Agreement. Throughout this Agreement, Institute may be referred to as "we" or "us."

If you visit or shop at Seatofthesoul.com (the Site), you accept these terms of use. Please read this Agreement carefully before accessing or using the Service. If you do not agree to all of these terms and conditions, please do not use the Service.

Use of the Service and Content

The Institute authorizes you to view or download a single copy of the text, graphics, images, and other material contained on the Seatofthesoul.com Website (the "Content") solely for your personal, noncommercial use. The Content is protected by copyright under both United States and foreign laws. Title to the Content remains with the Institute. Any use of the Content not expressly permitted is a breach of this Agreement and may violate copyright, trademark, and other laws. Content and features are subject to change or termination without notice in the editorial discretion of the Institute. All rights not expressly granted herein are reserved to the Institute. Any special rules for the use or copyright of the Content may be included elsewhere within the Seatofthesoul.com Website and are incorporated into this Agreement by reference. The trademarks SEAT OF THE SOUL, AUTHENTIC POWER, SOUL CIRCLE, UNIVERSAL HUMAN, SOUL SOURCE, JOURNEY TO THE SOUL, SPIRITUAL PARTNERS, and SPIRITUAL PARTNERSHIP are trademarks owned by the Institute. You may not use these trademarks without our prior written consent.

Registration

To use certain features on the Site, you may be required to complete the Site registration process to create an account with a user name and password (the Account). You agree to provide accurate, current, and complete information during the registration process and when using the Site. You also agree that you will review, maintain, correct, and update such information in a timely manner to maintain its accuracy and completeness. If you provide any information that is inaccurate, not current, or incomplete, or we have reasonable ground to suspect that such information is inaccurate, not current, or incomplete, we have the right to suspend or terminate your Account and refuse any and all current or future use of the Site (or any portion thereof).

Member Account, Password, and Security

You agree to safeguard your user name and password, and you authorize us to accept any use of the Site through your Account as being used by you or someone authorized to act for you. You agree to be liable for any transactions associated with your Account. You agree that we can rely upon the contact and other information that is supplied to us using your Account and that we will rely upon such information. You agree to (a) immediately notify us of any unauthorized use of your password or Account or any other breach of security, and (b) ensure that you exit from your Account at the end of each session. You agree and acknowledge that your Account is non-transferable and non-assignable. We cannot and will not be liable for any loss or damage arising from your failure to comply with this Section.

No Health Care Advice

The information contained in or made available through the Service cannot replace or substitute the services of trained professionals in any field, including, but not limited to, financial, medical, or legal matters. The Service and any information provided on the Service are not intended to constitute, and you agree that they do not constitute, the practice of or furnishing of medical or professional Health Care advice, diagnosis, consultation, treatment or services in any jurisdiction. In particular, you should regularly consult a doctor in all matters relating to physical or mental health, particularly concerning any symptoms that may require diagnosis or medical attention. The Institute makes no representations or warranties concerning any treatment, action, or application of medication or preparation by any person following the information offered or provided within the Service.

You acknowledge and agree that use of the Service is at your own risk. You understand and agree that the information contained on or provided through the Service is intended for general understanding and information only and nothing contained on or provided through the Service is intended to be or is to be used for medical diagnosis or treatment.

Use by Minors

Certain areas on the Service may contain content geared toward adult or mature users. The minimum age for users of the Service is at least 18 years of age. We reserve the right, at our discretion, to allow users under 18 to use portions of the Service with the written consent of a parent or guardian.

WE STRONGLY RECOMMEND THAT PARENTS PARTICIPATE IN THEIR CHILDREN'S EXPLORATION OF THE INTERNET AND ANY ONLINE SERVICES AND USE THEIR BROWSER'S PARENTAL CONTROLS TO LIMIT THE AREAS OF THE INTERNET TO WHICH THEIR CHILDREN HAVE ACCESS.

Content Submitted Directly to Seatofthesoul.com

You are entirely responsible for all information, data, text, software, music, sound, photographs, graphics, video, messages, or other materials (Content) that you upload, post, email, or otherwise transmit via the Site. We do not claim ownership of the Content you upload, post, email or otherwise transmit via the Site unless otherwise specified. However, by posting, uploading, inputting, providing, or submitting Content, you are granting us, our affiliated companies, necessary sublicensees and successors and assign a nonexclusive, worldwide, royalty free, perpetual, non-revocable license to use your Content in connection with the operation of the Service, including, without limitation, the rights to copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate, and reformat your Content and to publish your name in connection with your Content. You acknowledge and agree that we may preserve Content and may also disclose Content without restriction.

Prohibited Content

You agree not to upload, post, email, or otherwise transmit through the Site any Content or any other materials whatsoever that are or could appear to be: (a) untrue, misleading, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive to another person's privacy or protected data, hateful, or racially, ethnically or otherwise objectionable; (b) infringing or alleged to be infringing upon a third party's intellectual property rights, including any patent, trademark, trade secret, copyright, right of publicity, or other proprietary rights of any party, including, without limitation, any Content that is the subject of any third party claim of infringement; (c) of a type that you do not have a right to transmit under any law or under contractual or fiduciary relationships, such as inside information and proprietary and confidential information; (d) unsolicited, undisclosed, or unauthorized advertising; or (e) software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment.

Monitoring of Content

We are under no obligation to restrict or monitor Content in any way. YOU UNDERSTAND AND ACKNOWLEDGE THAT WE DO NOT REGULARLY MONITOR THE ACCURACY, RELIABILITY, OR QUALITY OF CONTENT. Notwithstanding the foregoing, we reserve the right to modify or remove any Content at any time. Any opinions, advice, statements, services, offers, or other information or Content expressed or made available by third parties, including other users, are those of the respective author(s) or distributor(s) and not ours. We do not endorse and are not responsible for the accuracy, reliability, or quality of any opinion, advice, information, or statement made through the Site. You understand that by using the Site, you may be exposed to Content that is offensive, indecent, or objectionable. You agree that you must evaluate, and bear all risks associated with, the use of any Content, including any reliance on the accuracy, completeness, or usefulness of such Content. Under no circumstances will we be liable in any way for any Content, including, but not limited to, for any errors or omissions in any Content, or for any loss or damage of any kind incurred as a result of the use of any Content posted, emailed, or otherwise transmitted via the Site.

Prohibited Conduct

You agree not to do, or attempt to do, any of the following: (a) access or use the Site in any way that is not in full compliance with these Terms; (b) stalk or otherwise harass another user of the Site; (c) tamper with postings, registration information, profiles, submissions or Content of other users; (d) use any robot, spider, scraper or other automated means or interface not provided by us to access the Site; (e) frame any part of the Site, or link to the Site, or otherwise make it look like you have a relationship to us or that we have endorsed you or your Content for any purpose except as expressly permitted in writing by Us; (f) reverse engineer any aspect of the Site or do anything that might discover source code, or bypass or circumvent measures employed to prevent or limit access to any area, Content or code of the Site (except as otherwise expressly permitted by law); (g) send to or otherwise impact us or the Site (or anything or anyone else) with harmful, illegal, deceptive, or disruptive code such as a virus, spyware, adware, or other code that could adversely impact the Site or any recipient; or (h) interfere with or disrupt the Site or server or network connected to the Site, take any action that might impose a significant burden (as determined by us) on the Site's infrastructure or computer systems, or otherwise interfere with the ordinary operation of the Site.

Other Websites

Seatofthesoul.com may provide links to third-party Websites. The Institute does not recommend and does not endorse the content on any third-party Websites. The Institute is not responsible for the content of linked third-party sites, sites framed within our Website, third-party sites provided as search results, or third-party advertisements, and does not make any representations regarding their content or accuracy. Your use of third-party Websites is at your own risk and subject to the terms and conditions of use for such sites. The Institute does not endorse any product advertised on our Website.

Notice of Procedure for Making Claims of Copyright Infringement

If you believe that your work has been copied in a way that constitutes copyright infringement, please provide the Institute's copyright agent with written information specified below. Please note that this procedure is exclusively for notifying Institute and its affiliates that your copyrighted material has been infringed.

Submit an electronic or physical signature of the person authorized to act on behalf of owner of the copyright interest with:

  • A description of the copyrighted work that you claim has been infringed upon;
  • A description of where the material that you claim is infringing is located on the Site;
  • Your address, telephone number, and email address;
  • A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and
  • A statement by you, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

The Institute's Copyright Agent for notice of claims of copyright infringement on its Site can be reached as follows:

Copyright Agent

SEATOFTHESOUL.COM
P O Box 3310
Ashland, OR 97520
541-482-1515
info@seatofthesoul.com

General Terms and Conditions

When using the Service, information may be transmitted over a medium beyond the control and jurisdiction of the Institute. Accordingly, the Institute assumes no liability for or relating to the delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the Service.

THE SERVICE IS PROVIDED ON AN "AS IS" BASIS. INSTITUTE, TO THE FULLEST EXTENT PERMITTED BY LAW, DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OF THIRD PARTIES' RIGHTS, AND FITNESS FOR PARTICULAR PURPOSE.

THE INSTITUTE DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS WEBSITE, OR THE SERVICES THAT MAKE THE WEBSITE AVAILABLE, ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. INSTITUTE DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OF THE MATERIALS IN THIS WEBSITE OR THIRD-PARTY SITES IN TERMS OF THEIR CORRECTNESS, ACCURACY, TIMELINESS, RELIABILITY, OR OTHERWISE.

IN NO EVENT SHALL INSTITUTE BE LIABLE FOR ANY DAMAGES (INCLUDING, WITHOUT LIMITATION, INCIDENTAL AND CONSEQUENTIAL DAMAGES, PERSONAL INJURY/WRONGFUL DEATH, LOST PROFITS, OR DAMAGES RESULTING FROM LOST DATA OR BUSINESS INTERRUPTION) RESULTING FROM THE USE OF OR INABILITY TO USE THE SERVICE WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY LEGAL THEORY AND WHETHER OR NOT INSTITUTE IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

You agree to defend, indemnify, and hold the Institute, its officers, directors, employees, and agents harmless from and against any claims, actions or demands, liabilities and settlements including without limitation, reasonable legal and accounting fees, resulting from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of content you submit, post, transmit or make available through the Service, your use of the Service, your connection to the Service, your violation of this Agreement, or your violation of any rights of another.

You expressly agree that exclusive jurisdiction for any dispute with the Institute, or in any way relating to your use of the Service, resides in the courts of the State of Oregon and you further agree and expressly consent to the exercise of personal jurisdiction in the courts of the State of Oregon in connection with any such dispute including any claim involving the Institute or its affiliates, subsidiaries, employees, contractors, officers, directors, telecommunication providers, and content providers.

This Agreement is governed by the internal substantive laws of the State of Oregon, without respect to its conflict of laws principles. If any provision of this Agreement is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of this Agreement, which shall remain in full force and effect. No waiver of any of these terms and conditions shall be deemed a further or continuing waiver of such term or condition or any other term or condition.

This Agreement, including the Seatofthesoul.com Privacy Policy, constitutes the entire agreement between you and the Institute with respect to the use of the Service and Content. If you have any questions about the Service, please contact us at: info@seatofthesoul.com

By any further use of the Service you acknowledge and agree that you are entering into a binding contract with the Institute and that you will be bound by the preceding terms and conditions.

Privacy Policy

The Seat of the Soul Institute (Institute) is committed to protecting the privacy and security of the users of our Website. The Institute takes privacy and data protection issues seriously. We have designed this Privacy Policy to explain to you how we protect your personal information, and about what choices you have concerning our use of such information. Please read this policy carefully. As Institute services evolve, we may revise this Privacy Policy, so please check back frequently.

Contact Us About Privacy
If you have any questions or concerns about our Privacy Policy, please send an email to or contact us at:

Privacy Policy
seatofthesoul.com
PO Box 3310
Ashland, Oregon 97520
(541) 482-1515
info@seatofthesoul.com

Scope of this Privacy Policy

This Privacy Policy covers the Institute's treatment of personally identifiable information collected from individuals (hereafter "users" or "you") who use and access Seatofthesoul.com. This Policy does not apply to the practices of companies that the Institute does not own or control, or to people that the Institute does not employ or manage.

Please remember that if you access a third-party site from a link on an Institute website, any information you reveal on that site is not subject to this Privacy Policy. You should be aware when your visit takes you to another site and consult the privacy policies of each site you visit.

Information Collection

Users who provide personally identifiable information (any information by which user may be identified, such as name, physical address, email address, and telephone number) while participating on Seatofthesoul.com are providing this information to the Seat of the Soul Institute ("Institute"), an organization founded by Gary Zukav and Linda Francis that sponsors public outreach. User understands that future communications will be received from the Institute.

Use of Personally Identifiable Information

We may request personally identifiable information from you in connection with your use of, or participation in, Institute websites. In these cases, we will collect personally identifiable information from you only if you voluntarily submit such information to us.

Examples of this personally identifiable information are:

  • Name
  • Postal Address
  • Email Address
  • Business or company name and address
  • Phone Number
  • Occupation
  • Credit Card Information
  • IP Addresses

The Institute will not sell, share, or rent this information to others in ways other than those outlined in this statement. Information that identifies a specific individual will not be disclosed to others without the user's permission, unless necessary to provide services that the user has requested, or as required by legal requests as noted in the section "Information Sharing and Disclosure."

Personally identifiable information is used for specific purposes, such as:

  • To respond to requests for information
  • To fulfill user orders of products and services
  • To process registrations for events or other activities
  • To provide user information on events, products and services, or other news that we think might be of interest to the user

If you do provide us with personal information for any of these activities:

  • We will use it to conduct the activity.
  • We will use cookie technology (discussed in detail below) to enhance your experience of these activities, including to remember your preferences, customize the content that you see, or authenticate your access to your personal information.

In the event your personally identifiable information is requested as part of other programs and site interactivity, such personally identifiable information will be added to your registration information.

We may contact you to confirm your registration and about your account status, and regarding changes to the Institute's Terms of Use Agreement and this Privacy Policy.

Your signing up on one of our websites, checking the opt-in box, and providing your email address is providing your permission to send you information; however, you will always be provided the ability to "opt-out" (unsubscribe) at any time, even after you have provided personal information, by the procedures set forth on the emails we send to you or by contacting the Institute directly (unsubscribe@seatofthesoul.com or see contact information above). Please note that under certain circumstances, if you choose to opt-out, you may not be eligible for certain benefits for which a name, email address, telephone number, or other personally identifiable information is needed.

Non-Personally Identifiable Information

We also collect non-personally identifiable information through the use of "cookies" and IP address tracking ("Log Files").

Cookies

A "cookie" is an element of data that a website can send to your browser, which may then be stored on your system. Cookies are pieces of code that are stored on our system that allow us to recognize you and help to optimize your experience when you visit our site. Much of this information is not personally identifiable. Once the user closes the browser, the cookie simply terminates. If users reject the cookie, they may still use our site. Cookies also enable us to track and target the interests of our users as they visit different sections of the site.

Most browsers are set to accept cookies. Some web browsers permit you to refuse cookies, or to alert you when cookies are being sent. If you do so, please note that some parts of the services offered by the Institute, such as message boards, may not function properly.

Log Files

An IP address is a number that is assigned to your computer when you are on the Internet. When you request pages from our Website, our servers log your IP address. The Institute employs IP addresses to analyze trends, administer the site, track user movements, and gather broad information for aggregate use. We do not use IP addresses to learn other personally identifiable information, such as name or address. The Institute servers automatically log certain information that the Institute uses for statistical analysis of website traffic. The information is stored as log files on the Seatofthesoul.com server. The log files are regularly collected and analyzed by software to produce visitor trend reports. We use such information to administer our websites and, in the aggregate, to understand which areas of our websites are favorites of our users, which areas need improvement, and what technologies are being used so that we may continually improve our websites.

The information that is collected includes:

  • User's IP address
  • User's city
  • User's state
  • Length of time user stayed on Seatofthesoul.com
  • Where user came into the site
  • Where user left the site
  • Referring site that sent user to Seatofthesoul.com
  • Site the user went to when leaving Seatofthesoul.com
  • Type of browser user is using
  • Search terms user accessed on Seatofthesoul.com

This information is used to determine:

  • Traffic patterns
  • Average visitor session length
  • Number of visitors to certain areas of the site
  • Banner ad click-throughs
  • Tracking results of promotional campaigns
  • Other user trends

Server logs do not contain personally identifiable information on individual users, such as names, addresses, email address, occupation, etc. This type of data will only be collected in forms, product sales, or event registrations on Seatofthesoul.com.

Non-personally identifiable information might include the type of computer, technical information about your means of connection to our Website, such as the operating systems and the Internet service providers utilized, and other similar information.

We may share this aggregate statistical information with our partners and trusted affiliates, but we will not share any individual names, email addresses, personal navigational, or other personal information. Some personal information is kept in confidence with our service providers Infusionsoft and Authorize.net, where secure transmission of confidential user data utilizes SSL-certification on all servers and follows industry-standard and financial-standard best practices.

Security User Information

The Institute takes reasonable steps to protect user information. Only employees who require the information to perform a specific job are granted access to personally identifiable information. The servers used to store personally identifiable information are kept in a secure environment. If you have any questions about the security at any Institute website, you may contact us at info@seatofthesoul.com.

The Institute uses online forms on its websites to collect specific information for product sales and other data collection uses. In cases where private information is collected, such as mailing addresses, phone numbers, work location, credit card numbers, etc., all forms are secured through Secure Socket Layers (SSL) encryption, the most widely accepted and instituted form of data encryption. Of course no transmission over the Internet can be guaranteed to be 100% secure; therefore the user provides the Institute with information at his or her own risk.

In addition to Secure Socket Layer encryption during transmission, the Institute takes these additional precautions with user information:

  • All web servers are protected by managed firewalls.
  • Credit card numbers are encrypted down to the database field level.

The Institute cannot ensure that third-party websites linked from Seatofthesoul.com will provide equivalent security. Users should check with the privacy policies of those websites before submitting any personally identifiable information.

Security Online Transactions

The Institute makes reasonable efforts to ensure that all of the transactions that occur on its Website are secure. All credit card numbers submitted to our Website are encrypted with 128-bit Secure Socket Layer ("SSL") technology. Any personal information that you submit as part of a financial transaction is also encrypted with SSL technology. The Institute reveals only the last five digits of the user's credit card number when confirming an order. Of course, Seatofthesoul.com transmits the entire credit card number to the appropriate credit card company during order processing. It is important for the user to protect against unauthorized access to his or her password and to his or her computer. Be sure to sign off when finished using a shared computer, and do not send credit card numbers or other financial or proprietary information via email.

Your peace of mind and security is very important to us. If you do not feel comfortable submitting your personal information online, you can submit such information by calling 541-482-1515.

Security Credit Card Processing

The Institute uses an outside credit card processing company to bill users for goods and services. These companies do not retain, share, store, or use personally identifiable information for any secondary purposes. The Institute partners with other parties to provide specific services such as a secured site for financial transactions. When the user signs up for these services, the Institute will share names, or contact and other information, that is necessary for the third party to provide these services with the permission of the user, which is implied by user's online submission of such information. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.

The Institute has partnered with Authorize.Net http://www.authorize.net, a leading payment gateway since 1996, to accept credit cards and electronic check payments safely and securely. The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through electronic check and credit card processing networks. For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy at http://www.authorize.net/company/privacy/.  Seat of the Soul.com is registered with the Authorize.Net Verified Merchant Seal program.

Information Sharing and Disclosure

Except as set forth in this Privacy Policy or as specifically agreed to by you, the Institute will not disclose any personal information it gathers from you on its websites. We may release personal information to third parties:

  • to comply with valid legal requirements such as a law, regulation, search warrant, subpoena or court order
  • in special cases, such as a physical threat to you or others
  • to enforce this Agreement
  • in connection with a sale or other transfer of the Institute's business to another legal entity

In the event that we are legally compelled to disclose your personally identifiable information to a third party, we will notify you unless doing so would violate the law or court order.

The Institute may provide to third parties non-personal information that does not allow you to be identified or contacted and that is combined with the non-personal information of other users.

Privacy of Children

The Institute's website is a general audience website and does not knowingly market to or collect personally identifiable information from children under the age of 18 years old. We understand that young people need special safeguards and privacy protection. We realize that they may not understand all the provisions of our policy or be able to make thoughtful decisions about the choices that are made available to our adult users. We strongly urge all parents to participate in their children's exploration of the Internet and any online services, and to teach their children about protecting their personal information while online.

We may, at our discretion, allow users under 18 to use or websites with the consent of a parent or guardian, and we may limit access to certain content to users above a specified age. You agree to abide by any such restrictions, and not to help anyone avoid these restrictions.

Access To/Correction of Information

If you would like to review any personal information we have retained about you in our database, please send us an email request for this information at info@seatofthesoul.com. To help us address your request, please specify which information you wish to review.

Once you have reviewed this information, at your request we will correct personal information about you that you state is erroneous. To request such a correction, please send an email to info@seatofthesoul.com. You should be aware, however, that it is not always possible to completely remove or modify information in our databases and servers, although we will always make reasonable efforts to do so upon your request.

Choice/Opt-Out

If at any time you would like to stop receiving information from the Institute or opt-out of a particular feature, you can let us know by selecting the "unsubscribe" link on any emails we send you, which will unsubscribe you automatically, or by sending an email stating your preference to unsubscribe@seatofthesoul.com. To help us address your request, please specify the feature from which you wish to opt out. You should be aware, however, that it is not always possible to completely remove or modify information in our databases and servers, although we will always make reasonable efforts to do so upon your request.

Transfer to the United States

If users are located outside of the United States, please note that any personally identifiable information that they provide will be transferred to the United States. By submitting personally identifying information to the Institute, user consents to this transfer.

Site and Service Updates

From time to time, the Institute performs updates to its system. The Institute will do its best to inform registered site users of such updates. Users are not able to unsubscribe from service announcements, which contain important information about our services. The Institute communicates with the user to provide such information via email.

Your Acceptance of These Terms

By using any Institute website, you signify your acceptance of our Privacy Policy. If you do not agree to this policy, please do not use our websites. Your continued use of our websites following the posting of changes to these terms will mean that you accept those changes.

Comments and Questions

Please email the Institute at info@seatofthesoul.com.

Shipping and Delivery

At this time, Seatofthesoul.com ships merchandise to locations within the United States and U.S. territories. Please contact us ahead of time to place an international order. All international orders are subject to applicable duties and taxes, which will be added to the purchase price.

Returns and Refund Policy

You may purchase merchandise by using any of the payment options in your shopping cart. The Seat of the Soul Institute reserves the right to change its policies at any time without prior notice.

Refunds must be requested in writing from the Seat of the Soul Institute. Always make sure to return your item with a traceable shipping method.

Email us at refund@seatofthesoul.com. Or, fax your request to 541-482-9417.

You can also mail your request to:
Refunds
Seat of the Soul Institute
PO Box 3310
Ashland, OR 97520

Seat of the Soul Institute Products

Contact us regarding replacements or returns of products purchased directly from the Seat of the Soul Institute within 30 days of the invoice date.

Note: Opened CDs and DVDs can only be exchanged for a new copy if there is a defect with the product. Please allow up to 30 days to receive a replacement.

The products that you purchase from us are copyrighted and are for your personal use only.

Online Courses

The Authentic Power online course has a thirty-day money-back guarantee. Your guarantee begins on the date you purchase the course. You must apply by email for a refund within that period to receive it.

Purchases Through Third Parties

See the specific refund policies (for example, Amazon and Barnes and Noble) for purchases on their websites.

Journey to the Soul

(Five-Day Retreat)

Refund requests received more than 90 days prior to the event will receive a full refund less a $350 fee.

Refund requests received 30-89 days prior to the event will receive a 50% refund, OR the tuition portion of the amount paid may be applied to the next five-day Journey event.

Refund requests received 29 days or less prior to the event or after the event begins will receive no refund.

Other Workshops and Events

Refer to the specific workshop or event sponsor's refund policy.

Last modified: Wednesday, 27 February 2013, 08:17 PM